⚙️Manual Firmware Update

This guide will walk you through how to manually update the firmware of your Looking Glass Go. For cases with poor Wi-Fi connectivity.

Under normal wifi conditions your Looking Glass Go will automatically download firmware updates, these include improvements to media playback, desktop mode and other features, like loading a custom playlist via the USB-A port. In cases where you're unable to update over Wi-Fi, due to poor connectivity, firewalls, or other network issues, it's possible to update the Looking Glass Go manually, but copying the firmware update directly to the Go's onboard storage.

Unlike normal USB drives, the Go uses media transfer protocol (MTP). Windows and Linux both have built in support for MTP, however MacOS requires custom software to access the Go's file storage.

Due to the limitation above we highly recommend using either a Windows or Linux computer to manually update firmware.

---

Firmware Update Process

Factory Reset

Before you begin this process, you should factory reset your Looking Glass Go to wipe any existing wifi credentials from the device, these could interfere with the manual update process.

• Unplug the Go from USB-C power.

• Hold down the power button.

• While holding down the power button, connect the Go to power with the included wall adapter via the included USB-C cable.

• Continue holding the power button for 10 seconds.

• Release the power button after 10 seconds.

• Your LED should flash yellow if you’ve successfully activated the factory reset.

• Leave the Go running until the LED stops flashing yellow. The LED will flash yellow for approximately 1 minute.

Firmware download

Please download Firmware v1.0.44 (October 8th, 2024)

Windows/Linux (recommended)

​Plug the Go into your computer and turn it on, from there you should see the Go show up under "This PC".

​

• copy and paste the rootfs.raucb file to the Go's root storage folder.

• Turn the Looking Glass Go off by holding down the power button. ​ ​

• Reconnect the Go to wall power and turn it on by tapping the power button.

This will start the firmware update, please wait until the Go's LED changes from purple to white. This can take about 1-5 minutes. ​ ​Once the Go's status LED changes from purple to white, the firmware update is complete. Do not unplug the Go during this process. ​​

MacOS:

If you are on a Mac, you'd need to either install android file transfer, or a software called OpenMTP to access the Go's storage. OpenMTP.

MTP on MacOS is a bit finicky and can be interrupted by other programs like google drive, Dropbox and even Google Chrome. Once you have OpenMTP working, connect your Go to your Mac and turn it on.

You should then see the storage drive show up in OpenMTP, from there you can drag the firmware onto the Go. Once this has copied over correctly, you'll need to unplug your Go and connect it to wall power via the included adapter and USB-C cable. Turn it on and wait for the light to change from purple to white, this will take about 1-5 minutes.