FAQ & Troubleshooting

Where can I find log files?
Log files help us find and track down bugs! If you run into any issues please send these our way via our bug reporting form. Logs are located in the following locations:
Looking Glass Studio
Windows
C:\Users\[username]\AppData\Roaming\Looking Glass Studio\
Mac
/Users/[username]/Library/Application Support/Looking Glass Studio/
Looking Glass Bridge
Windows
C:/ProgramData/Looking Glass Factory/logfiles/[username]
Mac
/Library/Application Support/Looking Glass Factory/HoloPlayService/logfiles/[username]
Linux
/var/log/lookingglassfactory/logfiles/[username]
3D Model Importer
Windows
 C:\Users\[username]\AppData\LocalLow\Looking Glass Factory\3D Model Importer\Player.log
Diorama
Windows
C:\Users\[username]\AppData\LocalLow\Looking Glass Factory\Diorama\Player.log 
and 
C:\Users\[username]\AppData\LocalLow\Looking Glass Factory\\Diorama\\DioramaUI.log
Mac
~/Library/Logs/Looking Glass Factory/Diorama/Player.log and ~/Library/Logs/Looking Glass Factory/Diorama/DioramaUI.log
Unity Plugin
Editor:
Windows
C:\Users\[username]\AppData\Local\Unity\Editor\Editor.log
Mac
~/Library/Logs/Unity/Editor.log
Linux
~/.config/unity3d/Editor.log
Builds:
Windows
C:\Users\[username]\AppData\LocalLow\[companyname]\[productname]\Player.log
Mac
~/Library/Logs/[companyname]/[productname]/Player.log
Linux
~/.config/unity3d/[companyname]/[productname].log
Depth Recorder
Windows 
C:\\Users\\[username]\\AppData\\LocalLow\\Looking Glass Factory\\DepthRecorder\\Player.log
Last modified 5mo ago