Looking Glass 16

This is the setup guide for the Looking Glass 16". If you need more advanced support or need assistance with setting up your Looking Glass 16" please email us at [email protected]

If you need more advanced support or need assistance with setting up your Looking Glass 16" Please email us at [email protected]
Hardware
Please follow the Hardware Setup Guide that came with your Looking Glass. If it can't be found, you can download a copy here:
Looking Glass 4K Gen2 Setup Guide.pdf
376KB
PDF
Looking Glass 16" Hardware Setup Guide
Software
Download and install HoloPlay Service to start working with holograms. Make sure to register HoloPlay Service when prompted to get device-specific updates. For more information on HoloPlay Service please check the HoloPlay Service documentation. 
HoloPlay Service, HoloPlay Studio, and some demo applications are already installed and ready to use on computers or laptops purchased directly from Looking Glass Factory.
Download and install HoloPlay Studio to use with the the hologram media and quilt images below. 
Leap Motion Setup
Some applications are controllable via the Leap Motion hand tracking hardware (included). To use these features, please download and install the V5 (Gemini) version of the Desktop SDK.
Ultraleap software is already installed on computers purchased directly from Looking Glass Factory.
Once you've got Leap Motion Sensor plugged in and the Ultraleap Gemini tracking installed, launch the Ultraleap sensor setup & load the UltraLeap Tracking Software. This will allow you to use your Leap Motion Sensor with any compatible apps you have installed. 
Test your Setup
This simple test can be run to ensure that hardware is connected and software is installed and configured:
When the above button is pressed, your Looking Glass 16" should show a 3D image of the Looking Glass Logo. To close this image, move your mouse over and click anywhere on the image. 
If it appears with diagonal lines, there is an error loading the calibration data. Please retry the setup steps above to ensure it is properly configured, double check that all cables are plugged in and that your monitor settings are correct.
If diagonal lines stretch across the image, there is an error loading the calibration data. Please retry the setup steps above to ensure it is properly configured and double check that all cables are plugged in and that your monitor settings are correct.
16" Holograms & Quilts
Load the quilt images below 
Golden Ticket (1) by Jay Howse 
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a_GoldenTicket_JayHowse_4K8K_qs7x13.jpg
20MB
Image
Golden Ticket (2) by Jay Howse
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b_GoldenTicket2_JayHowse_4K8K_qs7x13.jpg
17MB
Image
Lightbulb by Giovanni Remigi 
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d_Lightbulb_Giovanni Remigi_4K_qs8x12.jpg
6MB
Image
Skulls by Jay Howse
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f_Skulls_JayHowse4K8K_quilt90_qs7x13.jpg
12MB
Image
Toyshelf by Jay Howse
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g_Toyshelf_JayHowse_4K8k_qs7x13.jpg
16MB
Image
Missy with Lipstick
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i_Missy_lipstick_4K8K_qs7x12.jpg
11MB
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Shawn & his Holographic Skateboard
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h_shawn_sk8_4K8K_qs7x12.jpg
12MB
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Bowl of Oranges by Jay Howse
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j_Oranges_JayHowse_4K8k_qs8x12.jpg
17MB
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Flower by Giovanni Remigi
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k_Flower_Giovanni Remigi_4K_qs8x12.jpg
3MB
Image
Dokedomo by Sagar Patel
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Download quilt file here (618MB) 
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T-Rex
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Download quilt file here (78MB)
Common Troubleshooting Issues 
Issue
Solution
If you notice that some media in HoloPlay Studio is running at a slower frame rate 
Ensure that the graphics card is targeting all the applications that you've installed including the web browser you're using (we recommend Chrome). For a detailed breakdown of how to set this for your PC, follow this guide here. If you are running the quilts off of HoloPlay Studio, ensure that HoloPlay Studio is using the external GPU and not the integrated processor. 