This is the setup guide for the Looking Glass 16". If you need more advanced support or need assistance with setting up your Looking Glass 16" please email us at [email protected]
If you need more advanced support or need assistance with setting up your Looking Glass 16" Please email us at [email protected]
Please follow the Hardware Setup Guide that came with your Looking Glass. If it can't be found, you can download a copy here:
Looking Glass 4K Gen2 Setup Guide.pdf
Looking Glass 16" Hardware Setup Guide
Download and install HoloPlay Service to start working with holograms. Make sure to register HoloPlay Service when prompted to get device-specific updates. For more information on HoloPlay Service please check the HoloPlay Service documentation.
HoloPlay Service, HoloPlay Studio, and some demo applications are already installed and ready to use on computers or laptops purchased directly from Looking Glass Factory.
Some applications are controllable via the Leap Motion hand tracking hardware (included). To use these features, please download and installthe V5 (Gemini) version of the Desktop SDK.
Ultraleap software is already installed on computers purchased directly from Looking Glass Factory.
Once you've got Leap Motion Sensor plugged in and the Ultraleap Gemini tracking installed, launch the Ultraleap sensor setup & load the UltraLeap Tracking Software. This will allow you to use your Leap Motion Sensor with any compatible apps you have installed.
Test your Setup
This simple test can be run to ensure that hardware is connected and software is installed and configured:
When the above button is pressed, your Looking Glass 16" should show a 3D image of the Looking Glass Logo. To close this image, move your mouse over and click anywhere on the image.
If it appears with diagonal lines, there is an error loading the calibration data. Please retry the setup steps above to ensure it is properly configured, double check that all cables are plugged in and that your monitor settings are correct.
If diagonal lines stretch across the image, there is an error loading the calibration data. Please retry the setup steps above to ensure it is properly configured and double check that all cables are plugged in and that your monitor settings are correct.
If you notice that some media in HoloPlay Studio is running at a slower frame rate
Ensure that the graphics card is targeting all the applications that you've installed including the web browser you're using (we recommend Chrome). For a detailed breakdown of how to set this for your PC, follow this guide here. If you are running the quilts off of HoloPlay Studio, ensure that HoloPlay Studio is using the external GPU and not the integrated processor.