โCommon Troubleshooting Issues
Issue | Solution |
---|---|
If you are seeing some rainbow artifacts (i.e. chromatic abberation) on your Looking Glass display | This will happen when you are plugged into HDMI mode and you do not have your HDMI / one of your USB-C cables plugged in. Ensure that all the cables in your display configuration are plugged in correctly. |
If you notice that some media or applications are running at a slow frame rate. | First, ensure that your PC or Mac meets the minimum spec requirements for running the Looking Glass 16" spatial display content. Ensure that you then have Vertical Sync enabled ->
Lastly, ensure that the graphics card is targeting all the applications that you've installed including the web browser you're using (we recommend Chrome). For a detailed breakdown of how to set this for your PC, follow this guide here. |
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